Frequently Asked Questions
What primary services do you offer?
-Family, Premarital, Marriage, Couples, Parent and Teen Counseling
Focusing on Conflict Resolutions and Effective Communication Skills in all these counseling areas.
Dealing with Anxiety and Depression. Improved self-esteem and confidence.
Expertise in teen-parent conflict resolution, especially in the context of healthy sexuality.
What do you specialize in?
Natasja's expertise is in helping families cope with day-to-day challenges and discover answers by looking at life through the lens of simplicity.
Natasja’s specialized programs include:
-Let's explain "the talk" - for parents
-Teen Coaching program - for boys
-Teen Coaching program - for girls
-Positive Decision Making - for middle and high school audiences
(She presents the Let'S EXplain programs at schools, churches and organizations worldwide.)
Counselling is a confidential process designed to help you address your concerns, come to a greater understanding of yourself, and learn effective personal and interpersonal coping strategies. It involves a relationship between you and a trained counsellor who has the desire and willingness to help you accomplish your individual goals.
Counseling involves sharing sensitive, personal, and private information that may at times be distressing. During counseling, there may be periods of increased anxiety or confusion. There are certain risks involved in counselling. You may experience a variety of negative emotions during therapy as you remember and therapeutically resolve unpleasant events.
Natasja will do her best to assess progress and provide a referral to medical and psychological professionals if that is deemed necessary and specialised intervention like medical attention is required. Counseling is a collaborative process, and the progress you make will depend in large measure upon your investment in the process.
The outcome of counseling is often positive; however, the level of satisfaction for any individual is not predictable. Your counselor is available to support you throughout the counseling process.
No diagnosis will be rendered during service, and this does not equate to therapy, legal advice, or any other licensed activity. Counseling sessions are motivated by love and compassion and endeavour to help individuals find solutions to the many challenges of life, improve relationships, resolve conflict, sort out general problems and finding inner peace.
Are you licensed?
-Advanced Religious Professional in Christian Pastoral Counseling Registration
(CPSC Registration: 2019P00569)
-Master Certified Live on Purpose Coach
What are your terms and conditions?
-Fees are payable at the time of the consultation, and we can accept payment by Cash, EFT, PayPal and SnapScan.
-Clients understand that they are fully responsible for all fees and fees are not deductible from medical insurance.
-After scheduling the appointment, you will receive a confirmation email with the Counselling Centre physical address or Zoom meeting information. Meeting in person is preferred. But if Zoom meetings are the only alternative, both counsellor and client cameras must be on at all times.
-Sessions are 60 minutes in duration, for sessions that exceed the allocated hours a pro-rata fee will be charged.
-If you are unable to make an appointment, please call and reschedule as soon as possible. If 48 hours notice is not given to change or cancel an appointment, a cancellation fee of R150 will be charged.
-Clients who fail to attend an appointment will be charged the full fee. If a genuine inability to attend or to alter the appointment has occurred, then the cancellation fee may be reduced depending on the circumstances.